Smart Defender hung up when I hit remove

General questions related to Anvi Smart Defender

Smart Defender hung up when I hit remove

Postby GRIFF » 2014-01-14 18:14


I just downloaded the Smart Defender and ran a scan. It showed I had 22 threats and when I hit the remove button it seemed to be working but none of the threats were removed and it has been running for 20 minutes now. I am going to try to run the scan again (which took a long time but now the program has stopped working altogether. Any suggestions?

Thanks
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Re: Smart Defender hung up when I hit remove

Postby Ivy » 2014-01-14 21:55

Hi Griff,

Welcome to Anvisoft forum. We apologize for any problem caused to you.

What version of Anvi Smart Defender has installed on your computer? Is it the latest version 1.9.3 or not?

Could you please restart your computer and run a scan once again to eliminate the virus infection?

Should you have any issue, please let us know.
Anvisoft--A leading Internet security solutions provider
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