Have an issue scanning

Please post any problems or comments related to Anvisoft program Anvi Smart Defender in this forum.

Have an issue scanning

Postby Wymorr » 2015-02-15 11:21


I just bought this program and installed it. Went to scan and the objects scanned, threats found, etc. all stay at zero but the duration goes up. got to about 20 minutes in and decided to make this post. I tried reinstalling twice. Still wont work.

version 2.4
Wymorr
Member

Member
 
Posts: 1
Joined: 2015-02-15 11:18

Re: Have an issue scanning

Postby Ivy » 2015-02-24 21:53

Hi and welcome to Anvisoft forum.

I apologize for any problem caused to you. The program may stuck at some files or registry. Could you please send us the log file and we will check the problem?

To get the log file, please open the program, at the top right corner of the program, please click on the drop-down menu, and then select the log, export the latest log and send to us.

Thanks a lot.
Anvisoft--A leading Internet security solutions provider
User avatar
Ivy
Anvisoft Staff

Anvisoft Staff
 
Posts: 2413
Joined: 2012-01-16 21:05


Return to Anvi Smart Defender Support

Random Threads
ThreadThread StarterViews
Have an issue scanningWymorr2991
How do I recover or restore a quarantine file? pleaseyv8ad10530
ASD crashes while scanningGunhawk9725
Snap.dorichy2532
driver during installationasd1152

Who is online

Users browsing this forum: No registered users