sys.cougarsupport.com is a real site associated with Disk Antivirus Professional scam. We can’t really say that sys.cougarsupport.com is extremely dangerous and full of malwares, however, the fact that it is a so-called “support” site of this rogue anti-malware gives us the grounds to assert that it is a dangerous web resource. It is dangerous because it sings songs of praise to the fake AV, which steals your credit card details and empties your pockets. So, you need to be very careful when you deal with this site. Please let your other friends know how dangerous it is, as well as the very rogue called Disk Antivirus Professional rogue, its scam interface is as shown in below picture.
Read this post: how to remove Disk Antivirus Professional rogue, to learn more. Below also details the related removal guide. If you unfortunately come across this rogue infection, ignore whatever this rogueware tells you to do and follow below removal instructions to get rid of it completely and immediately.
Remove Disk Antivirus Professional Rogueware Infection
- 1. Reboot your computer into Safe Mode with Networking. To do this, turn your computer off and then back on and immediately when you see anything on the screen, start tapping the F8 key on your keyboard. Eventually you will be brought to a menu similar to the one below:
Using the arrow keys on your keyboard, select Safe Mode with Networking and press Enter on your keyboard. If you are having trouble entering safe mode, then please use the following tutorial: How to start Windows in Safe Mode
Windows will now boot into safe mode with networking and prompt you to login as a user. Please login as the same user you logged in within the normal Windows mode. Then proceed with the rest of the steps.
2. Download, install the automatic remover-Anvi Smart Defender to scan out and remove the residing files of the infection.
Please note, after the download and install, make sure database is updated to the latest version and also ensure the Anvi Smart Defender is set to scan the rootkit by clicking settings as shown below. And then click OK to save the change and close the window to run this scanner.
Anvi Smart Defender download link: www.anvisoft.com/software/asd/
Network Connection Troubleshooting Tips
If you fail to download the antimalware tool Anvi Smart Defender, please check the LAN settings that may be changed by following below instructions:
Open your Internet Explorer, click Settings icon or Tools (as per the IE version), click the Internet Options in the dropped-down menu and then there comes up the window of Internet Options. Under the Connections tab, click LAN settings to open the LAN settings menu, ensure to uncheck the use a proxy server as your LAN..as shown in below picture. And then click OK to save the changes and close the winodw. Then retry the Anvi Smart Defender. IF any question, please feel free to contact us.
3. Restart the computer to normal mode and the computer would be all right now.
Recommended step > After the virus removal, we highly recommend you clean up the entire computer OS using a system cleaner/optimizer like Cloud System Booster. Rogueware like Disk Antivirus Professional often invades the computer by entering registry entries and modifying the system files. Even after the malware remover helps get rid of it, chances are some invalid registry files or leftovers are still there to drag down the computer running speed or even worse to cause system errors like blue screen of death.
Clear junk files and registry errors in your computer OS with Cloud System Booster now. Click here to learn more.
Protect Your Computer from Disk Antivirus Professional and Similar Malware Infections
You may keep Anvi Smart Defender onto your computer for an extra layer of online security together with your antivirus program. This cloud-based malware scanner can provide you with positive defending strategies with a daily updated database to keep up with the latest online threats.
Also to better secure your online activities, you are supposed to at least turn on the security features of your web browsers. See detailed steps to turn on security features of IE, Firefox and Google Chrome.
Good luck and be safe online.