Security updates, and computer slow

General questions related to Anvi Smart Defender

Security updates, and computer slow

Postby Mega » 2013-02-22 6:31


I purchased Anvi smart defender because i have been having problems with updates, i tried Security essentials and also spybot, both reported no trouble, your program reported errors and i cleaned them, it said it sorted update problems but on reboot it still fails, my computer is now running very slow left a message with support but have not recieved a reply so far. Can anyone help, comment Please, Thanks in advance.
Mega
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Re: Security updates, and computer slow

Postby Ivy » 2013-02-24 22:29

Mega wrote:I purchased Anvi smart defender because i have been having problems with updates, i tried Security essentials and also spybot, both reported no trouble, your program reported errors and i cleaned them, it said it sorted update problems but on reboot it still fails, my computer is now running very slow left a message with support but have not recieved a reply so far. Can anyone help, comment Please, Thanks in advance.



Hello Mega,

Welcome to Anvisoft forum. I apologize for any problem caused to you.

Could you please go the the Anvi Smart Defender log center and send us the errors report alerted by ASD? We will check the log and investigate the problem.

To check the log center, please click Image button on the right top of the program, and then find the threat that Anvi Smart Defender always alerts.

Please send us the file and we will check it as soon as possible.

Waiting for your early reply and wish you a wonderful day.
Anvisoft--A leading Internet security solutions provider
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Re: Security updates, and computer slow

Postby Mega » 2013-02-26 1:32

This is today's report After running update fix. 26/2/2013

[06:08:39] Key regstriy item modified:\REGISTRY\MACHINE\SYSTEM\ControlSet001\services\LanmanServer\Parameters
[06:22:28] Key regstriy item modified:\REGISTRY\MACHINE\SYSTEM\ControlSet001\services\LanmanServer\Parameters
This is the latest one hope it helps, many thanks for your responce.

This was yesterday's log. 25/2/2013

[06:39:31] Key regstriy item modified:\REGISTRY\MACHINE\SYSTEM\ControlSet001\services\LanmanServer\Parameters
[07:12:10] Key regstriy item modified:\REGISTRY\MACHINE\SYSTEM\ControlSet001\services\LanmanServer\Parameters
[07:19:08] Key regstriy item modified:\REGISTRY\MACHINE\SYSTEM\ControlSet001\services\LanmanServer\Parameters
[16:02:58] Key regstriy item modified:\REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
[16:13:38] Key regstriy item modified:\REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
[16:13:40] Key regstriy item modified:\REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
[16:26:55] Key regstriy item modified:\REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
[16:26:57] Key regstriy item modified:\REGISTRY\USER\S-1-5-21-3621163135-808291287-3718166257-1000\Software\Microsoft\Windows\CurrentVersion\Run
[16:26:58] Key regstriy item modified:\REGISTRY\USER\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[19:01:47] Repaired virus PUP.CertifiedToolbar.594091, C:\Users\Bill\AppData\Roaming\CertifiedToolbar\CertifiedToolbar.dll
[19:01:48] Repaired virus PUP.CertifiedToolbar.594089, C:\Program Files (x86)\CertifiedToolbar\unins000.dat
[19:01:48] Repaired virus PUP.CertifiedToolbar.594089, C:\Program Files (x86)\CertifiedToolbar\unins000.dat
[19:01:48] Repaired virus PUP.CertifiedToolbar.594091, C:\Users\Bill\AppData\Roaming\CertifiedToolbar\CertifiedToolbar.dll
[19:01:48] Repaired virus Hijack.SearchPage.594197, HKLM\SOFTWARE\Microsoft\Internet Explorer\Search
[19:01:49] Repaired virus Hijack.SearchPage.594198, HKCU\SOFTWARE\Microsoft\Internet Explorer\Search
[19:01:49] Repaired virus Hijack.SearchPage.594198, HKCU\SOFTWARE\Microsoft\Internet Explorer\Search
[19:01:49] Repaired virus Hijack.SearchPage.594195, HKLM\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:49] Repaired virus Hijack.SearchPage.594196, HKLM\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:49] Repaired virus Hijack.SearchPage.594194, HKLM\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:49] Repaired virus Hijack.SearchPage.594193, HKCU\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:49] Repaired virus Hijack.SearchPage.594193, HKCU\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:49] Repaired virus Hijack.SearchPage.594192, HKCU\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:49] Repaired virus Hijack.SearchPage.594192, HKCU\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:49] Repaired virus Hijack.SearchPage.594191, HKCU\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:49] Repaired virus Hijack.SearchPage.594191, HKCU\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:49] Repaired virus Hijack.StartPage.594190, HKLM\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:49] Repaired virus Hijack.StartPage.594190, HKLM\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:49] Repaired virus Hijack.SearchPage.594191, HKCU\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:49] Repaired virus Hijack.SearchPage.594191, HKCU\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:49] Repaired virus Hijack.SearchPage.594192, HKCU\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:50] Repaired virus Hijack.SearchPage.594192, HKCU\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:50] Repaired virus Hijack.SearchPage.594193, HKCU\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:50] Repaired virus Hijack.SearchPage.594193, HKCU\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:50] Repaired virus Hijack.SearchPage.594194, HKLM\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:50] Repaired virus Hijack.SearchPage.594195, HKLM\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:50] Repaired virus Hijack.SearchPage.594196, HKLM\SOFTWARE\Microsoft\Internet Explorer\Main
[19:01:50] Repaired virus Hijack.SearchPage.594197, HKLM\SOFTWARE\Microsoft\Internet Explorer\Search
[19:01:50] Repaired virus Hijack.SearchPage.594198, HKCU\SOFTWARE\Microsoft\Internet Explorer\Search
[19:01:50] Repaired virus Hijack.SearchPage.594198, HKCU\SOFTWARE\Microsoft\Internet Explorer\Search
Mega
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Re: Security updates, and computer slow

Postby Ivy » 2013-02-26 4:39

Hello Mega,

It seems that you have certified toolbar on your computer. I suggest you go to the temporary folder and check if there's certified toolbar installation file.
To open the temporary folder, please type %temp% in the start search box and then enter, you will be forwarded to Temporary folder.

I suggest you remove all files in the folder.

Second, please log on to your computer as an Administrator who has the right to add or remove software.

Click Start Menu->Control Panel (Uninstall a Program for Window 7)-> Double-click Add/Remove Programs (Programs and Features for Windows 7)

Scroll down to find certified-toolbar. Click Uninstal or Remove and then Next to uninstall these programs.

Third, Remove certified-toolbar from your web browsers. It seems that you use Internet Explorer, please take browser repair tool to fix your browser problem.

Anvi Browser repair download link: http://www.anvisoft.com/product/browserrepairtool.html

If any problem, please let us know.
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Re: Security updates, and computer slow

Postby Mega » 2013-02-26 10:52

Ok many thanks for all your help done every thing you asked, here is my latest log is everything ok now

[06:08:39] Key regstriy item modified:\REGISTRY\MACHINE\SYSTEM\ControlSet001\services\LanmanServer\Parameters
[06:22:28] Key regstriy item modified:\REGISTRY\MACHINE\SYSTEM\ControlSet001\services\LanmanServer\Parameters
[06:51:20] Key regstriy item modified:\REGISTRY\MACHINE\SYSTEM\ControlSet001\services\LanmanServer\Parameters
[06:56:04] Key regstriy item modified:\REGISTRY\MACHINE\SYSTEM\ControlSet001\services\LanmanServer\Parameters
[07:06:44] Key regstriy item modified:\REGISTRY\MACHINE\SYSTEM\ControlSet001\services\LanmanServer\Parameters
[07:22:58] Key regstriy item modified:\REGISTRY\MACHINE\SYSTEM\ControlSet001\services\LanmanServer\Parameters
[14:34:11] Key regstriy item modified:\REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
[14:34:12] Key regstriy item modified:\REGISTRY\USER\S-1-5-21-3621163135-808291287-3718166257-1000\Software\Microsoft\Windows\CurrentVersion\Run
[14:34:12] Key regstriy item modified:\REGISTRY\USER\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[14:39:34] Key regstriy item modified:\REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
[14:39:35] Key regstriy item modified:\REGISTRY\USER\S-1-5-21-3621163135-808291287-3718166257-1000\Software\Microsoft\Windows\CurrentVersion\Run
[14:39:36] Key regstriy item modified:\REGISTRY\USER\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[15:16:00] Key regstriy item modified:\REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
[15:16:01] Key regstriy item modified:\REGISTRY\USER\S-1-5-21-3621163135-808291287-3718166257-1000\Software\Microsoft\Windows\CurrentVersion\Run
[15:16:02] Key regstriy item modified:\REGISTRY\USER\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[15:27:47] Key regstriy item modified:\REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
[15:27:48] Key regstriy item modified:\REGISTRY\USER\S-1-5-21-3621163135-808291287-3718166257-1000\Software\Microsoft\Windows\CurrentVersion\Run
[15:27:49] Key regstriy item modified:\REGISTRY\USER\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
[15:30:26] Key regstriy item modified:\REGISTRY\MACHINE\SYSTEM\ControlSet001\services\LanmanServer\Parameters
[15:36:16] Key regstriy item modified:\REGISTRY\USER\S-1-5-21-3621163135-808291287-3718166257-1000\Software\Microsoft\Windows\CurrentVersion\Run
[15:47:04] Key regstriy item modified:\REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
[15:47:05] Key regstriy item modified:\REGISTRY\USER\S-1-5-21-3621163135-808291287-3718166257-1000\Software\Microsoft\Windows\CurrentVersion\Run
[15:47:06] Key regstriy item modified:\REGISTRY\USER\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run
Mega
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Re: Security updates, and computer slow

Postby Ivy » 2013-02-26 20:13

You log is clean. :)

All the items are real-timely defense and protect. :)
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