How to Remove Metropolitan Police Total Policing "Your Computer has been Locked” Virus (Ransomware Removal Guide)

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How to Remove Metropolitan Police Total Policing "Your Computer has been Locked” Virus (Ransomware Removal Guide)

Postby Sophia » 2013-04-28 1:56

New version Metropolitan Police Total Policing is in the wild and many users fall into prey of this ransomware infection. Read more in this post and follow the detailed step by step removal instructions to get rid of this pc blocked virus.

What is Metropolitan Police Total Policing Ukash virus?

Metropolitan Police Total Policing message which blocks computer user's screen and asks to pay a fine of 100 Pounds to unlock one's PC is a scam. It's a ransomware infection which originates from a family of screen lockers called "Rannoh" - this particular ransomware infection is especially rogue because it not only locks user's computer but also it encrypts the files stored on user's hard disks. Notice that the message which states that such computer lock was applied because of downloading copyrighted videos, music files etc. is a scam and is used to scare computer users into paying a non-existent fine.


Computer users should understand that Metropolitan Police Total Policing has nothing to do with this message, this ransomware infection was created by Cyber criminals who are hoping that unsuspecting PC users will fall for such trickery and will send them the fake fine. This particular ransomware is targeted at computer users from UK, however these infections can come localised - PC users from different countries will see this message differently. Previous versions of this ransomware exploited the names of West Yorkshire Police, Gema and many other. If you see such message on your computer you can be sure that your PC is infected with a ransomware - ignore the fake message and don't pay the fine.

Metropolitan Police Total Policing Virus is being distributed using drive-by downloads and Trojans. Cyber criminals are exploiting the found security vulnerabilities in user's computer to infect them with their rogue screen lockers - to prevent such ransomware infiltrations one should keep your operating system and all of the installed software (Java, Flash, etc.) up-to-date. You should also use legitimate antivirus and anti-spyware programs to protect your daily Internet surfing. Notice that paying the fine of 100 Pounds using Ukash equals to sending your money to Cyber criminals. To eliminate Metropolitan Police Total Policing scam from your PC use the provided removal instructions below.

Similar ransomware infections:

FBI moneypak virus, Citadel Reventon Malware, United States Cyber Security virus, FBI Ultimate Game Card virus, All Activity on This Computer Has Been Recorded-Fake FBI Warning infection, FBI Online Agent virus, Internet Crime Compliant Center Virus PCeU virus (aka Metropolitan Police Ukash virus), Malex ransomware, Your computer is locked for violating the Law of Great Britain virus, DOJ virus, File Encryption Virus, An Garda Síochána. Ireland’s National Police Service virus,Canadian Police Association Virus, Urausy virus/ransomware, Office Central de Lutte contre la Criminalité Virus, Bundesamt fur Polizei Virus, Canadian Police Cybercrime Investigation Department Virus, GEMA: Your computer has been locked virus, Den Syenska Polisen IT-Sakerhet Ransomware, Bundes Polizei Ukash virus, Australian Federal Police Ukash Virus, FBI. Cybercrime Division virus, UK Police virus, Royal Canadian Mounted Police virus, ICE virus, LPD BM.I Virus, Ihr Computer ist gesperrt Virus, AKM virus, Komenda Glowna Policji Virus, Police & Gendarmerie Nationale Virus, Police Grand-Ducale Luxembourg Virus, Policia Federal Argentina (PFA) Virus, New Zealand Police "PC Blocked" Ukash Virus, FBI Reloadit Pack Virus, U.S. Department of Homeland Security MoneyPak Virus, FBI System Failure Lock Screen, Hadopi Ransomware, Policía Nacional de Uruguay virus, SPAUTORES virus, POLITIE Belgique Police Fédérale "Votre ordinateur est bloqué" Ukash scam, Ured Za Posebne Poslove Sigurnosti ransomware, Polizia Penitenziaria Virus (Italy), Komenda Główna Policji Ukash virus (Paysafecard Scam), Emniyet Genel Müdürlüğü Ukash Virus, Latvijas Valsts Policija Ukash Virus, Αστυνομία Κύπρου Ukash Virus, Federal Computer Crime Unit Virus, Cheshire Police Authority Virus, Police Rendőrség virus, Bundeskriminalamt virus, Policia Boliviana virus, Policia Federal Mexico Virus, Lebanese Internal Security Forces Virus, Abu Dhabi Police GHQ virus, Public Security Directorate virus, Spamhaus virus, etc.

To get rid of Metropolitan Police Total Policing Ukash virus and its malicious residing files, please follow below removal instructiosn. If any questions in the process, please feel free to contact us for help. Good luck and be safe online.

Web cam control


    Once infected, there would be a little more than usual that this ransomware virus would even attempt to trick the user into thinking they are under surveillance by webcam, as it always shows a fake screen in “recording” status. Actually this even makes no difference on the infected computer with no web cam at all. Apparently, the truth is ready to jump out at your call.

Deny Flash

Most ransomware exploits Java or flash vulnerabilities to load the malicious code. In some cases denying or disabling flash on your system may suspend the Metropolitan Police Total Policing Ukash virus and enable the user to navigate through the infected system. If this not a necessity for removal, skip to the removal options below these steps.

To disable (deny) flash



    2. Select the “Deny” radio option

    3. Proceed to a removal option (detailed below).

How to Remove Metropolitan Police Total Policing Ukash Virus (Ransomware Removal Guide)

Note! This tutorial is effective for all GreenDot MoneyPak, Ukash, CashU and Paysafecard ransomware.

There are several ways to get rid of such Ukash ransomware depending on the specific situation of infection. If the computer can still boot into safe mode, please follow the Option 1 removal steps to go. If the computer is completely blocked from anything, including safe mode running, then bet on Option 2 removal steps to go.

Removal Option 1-Safe Mode with Command Prompt Restore

    Step 1> Launch your PC into Safe Mode with Command Prompt. During the start, keep pressing F8 key till the Advanced Windows Options Menu shows up and then use the arrow key on the keyboard to highlight the Safe Mode with Command Prompt option and then press Enter. See detailed instructions on how to boot Windows to Safe Mode


    Note: make sure you login your computer with administrative privileges. (login as admin)

    Step 2> Once the Command Prompt appears you only have few seconds to type “explorer” and hit Enter. If you fail to do so within 2-3 seconds, the ransomware virus will not allow you to type anymore.


    Step 3> Once Windows Explorer shows up browse to:

    Win XP: C:\windows\system32\restore\rstrui.exe and press Enter
    Win Vista/Seven: C:\windows\system32\rstrui.exe and press Enter


    Step 4> Follow all steps to restore or recover your computer system to an earlier time and date (restore point), before infection.


    Step 5> Download, install, update and runAnvi Smart Defender( Remove all threats detected and reboot your PC.


Removal Option 2 Using Anvi Rescue Disk to Remove the Ransomware and Repair the Infected Computer

Chances are your PC is heavily infected by this ransomware that it is blocked from safe mode running as well. If such is the case, the removal may be a little bit complex and here we use Anvi Rescue Rescue Disk to demonstrate the removal steps and good luck to you. If any question in the process, just let us know.

Also below is a video of ransomware removal using Anvi Rescue Disk for reference.

    Step 1> Download the Anvi Rescue Disk isoimage file Rescue.iso and the USB disk production tool BootUsb.exe from Anvisoft official site.

    Direct download link:

    Please kindly note that Rescue.iso is a large file download; please be patient while it downloads.

    Step 2> Record Anvi Rescue Disk iso image to USB drive. You can also record the iso image to a CD/DVD. We will introduce the steps to record iso image to a CD/DVD in following guide.

    Connect USB to computer. You’d better backup your important data and format your USB drive before use it to record the iso image.

    Locate your download folder and double-clicking on BootUsb.exe to start it. And then click “Choose File” button to browser into your download folder and select Rescue.iso file as your source file.


    Select the path of USB drive, such as Drive H:

    Click “Start Burning” to start the burn of USB Rescue Disk boot drive.

    Please close BootUsb.exe tool after you successfully burn the file to USB drive when you get following message.


    Now, you have bootable Anvi Rescue Disk to repair your computer.

    Alternative Option

    You can also record Anvi Rescue Disk iso image to a DV/DVD. Any CD/DVD record software is fine for burn iso image. If you don’t have any, you can download and install Nero Burning ROM and ImgBurn. Here we will use Nero Burning ROM for demonstration purpose.

    Please open and start Nero Burning ROM and select Burn Image from the drop-down menu of the Recorder.


    Locate your download folder and select Rescue.iso file as your source file and then click Open button.


    Click Burn button to start record the iso image. After a few minutes, you will have a bootable Anvi Rescue Disk to repair your computer.


    Step 3>Restart your computer and configure your computer to boot from USB drive/DV/DVD that recorded Anvi Rescue Disk. Basically , you can use F8 to load USB boot menu.

    For different motherboard, you may need to use the Delete or F2, F11 keys, to load the BIOS menu. Normally, the information how to enter the BIOS menu is displayed on the screen at the start of the OS boot.


    The keys F1, F8, F10, F12 might be used for some motherboards, as well as the following key

    • Ctrl+Esc
    • Ctrl+Ins
    • Ctrl+Alt
    • Ctrl+Alt+Esc
    • Ctrl+Alt+Enter
    • Ctrl+Alt+Del
    • Ctrl+Alt+Ins
    • Ctrl+Alt+S

    If you can enter Boot Menu directly then simply select your CD/DVD-ROM as your 1st boot device.

    If you can't enter Boot Menu directly then simply use Delete key to enter BIOS menu. Select Boot from the main BIOS menu and then select Boot Device Priority. After that, set USB drive or CD/DVD-ROM as your 1st Boot Device. Save changes and exist BIOS menu.

    Step 4> After that let's boot your computer from Anvi Rescue Disk.

    Restart your computer. After restart, a message will appear on the screen: press any key to enter the menu. So, press Enter or any other key to load the Anvi Rescue Disk

    please selected your preferred language and press Enter to continue.


    Step 5>Now you are in the mini Operating system, please double click Rescue tool to start Anvi Rescue disk.


    Step 6> Make sure that your computer is connected to network connection before you run a scan on your computer. If you fail to connect your computer to Internet, please check the tutorial on network configuration in this article: Remove Ransomware using Anvi Rescue Disk-Network Troubleshooting Tips


    Step 7> Please run a full scan by clicking the “Scan Computer” button in the middle of the program to detect and kill the PC lockup virus.


    Step 8> Clicking “Fix Now” to Remove the detected threat by Anvi Rescue Disk.


    Step 9> Switch to Repair tab. Scan and fix the registry error with the “Repair” module of Anvi Rescue


    Important Notice: You must repair the registry error after kill the virus. You are probably disabled to boot your Windows without fixing registry damaged by the virus.

    Step10> Now your computer should be clean and rescued from the virus infection. Please restart your computer into the normal Windows mode.

    Please note, some ransomware infection variant is seriously persistent, so you are highly recommended to download the antimalware Anvi Smart Defender in the rescue disk menu when the scan and repair is finished just as shown in below picture:


    In the prompt window, click Yes button to download and install the antimalware Anvi Smart Defender and perform a full scan to ensure all possible files of the infection is removed.

    If any questions, please feel free to contact us for help.

    To prevent the computer from infecting by such ransomware or related Trojans, please ensure you get proper protection on your computer and you may just keep the Anvi Smart Defender for this. Safe and direct download link:

Recommended: It is necessary to clean up system files after virus removal in order to return a well-running computer OS. As for such, you can take all advantages of the system cleaner/optimizer Cloud System Booster, in order to ensure all invalid registry entires or leftovers of the infection are removed. A nice try of Cloud System Booster with the safely direct download it here:


Protect Your Computer from Metropolitan Police Total Policing Ukash Virus and Similar Ransomware Attacks

You can keep the Anvi Smart Defender onto your computer for an extra layer of online safety. The Anvi Smart Defender antimalware is focused on malware detecting, removing and preventing and its attached database is automatically updated on daily basis to ensure our user are protected from the emerging malware threats of all kinds, let alone the smart engine for light smart defending strategies. Get it now.

Basically, you should just turn on the security settings of your browser in order to better secure your online activities. See detailed instructions to turn on security features of IE, Firefox and Google Chrome.

Good luck and be safe online.
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Re: How to Remove Metropolitan Police Total Policing "Your Computer has been Locked” Ukash Virus (Ransomware Removal Guide)

Postby MikeB » 2013-06-30 10:12

I have been trying to remove this Ukash virus.
Booting in Safe Mode/Command Prompt didn't work, so I burnt your Rescue disk to a USB memory stick, with the following results:
I changed the Boot menu to 'removable device' and the program ran. I tried both the Flash Scan and Full Scan, which found three threats. It fixed these and I then ran the Registry repair.
No luck, the virus lockdown screen still appeared.
I went through it all again and also loaded your Smart Defender program as suggested. I used it for another scan, but nothing was found. The virus is still there.
Unless you can suggest any further approach to this problem I guess I am going to have to give up and format my hard drive.
Hope you can help.

Posts: 1
Joined: 2013-06-30 10:01

Re: How to Remove Metropolitan Police Total Policing "Your Computer has been Locked” Virus (Ransomware Removal Guide)

Postby » 2013-09-08 16:54

Thank you so so much, you are an actual life saver, at first i was like shit im going to prison. So i have to thank you greatly for informing me of what this actually was, and my computer is now up and running back to normal.

Thanks a million


Posts: 1
Joined: 2013-09-08 16:29

Re: How to Remove Metropolitan Police Total Policing "Your Computer has been Locked” Virus (Ransomware Removal Guide)

Postby Ivy » 2013-09-09 2:38 wrote:Thank you so so much, you are an actual life saver, at first i was like shit im going to prison. So i have to thank you greatly for informing me of what this actually was, and my computer is now up and running back to normal.

Thanks a million


Hi Matt,

We are so happy to know that you have fixed your problem. Excellent.
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Re: How to Remove Metropolitan Police Total Policing "Your Computer has been Locked” Virus (Ransomware Removal Guide)

Postby BoltonFanatic » 2014-05-16 17:20

So i recently got this virus, it popped up and i couldn't do anything, started panicking and then went straight to the start button and restarted my computer. When my computer came back on, i tried to go online and had no trouble. It didn't pop up, it didn't block any aspect of my computer at all, it was like it never happened. So i went on Avast for a scan, which i've had since i first got this computer, and the scan came back with no threats. I searched the virus on the internet, downloaded Malwarebytes and scanned the computer with both the hyper and then the threat scan and both came back clean. Is this possible, because im concerned something much more sinister has happened :')
Thanks for your help

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Joined: 2014-05-16 17:12

Re: How to Remove Metropolitan Police Total Policing "Your Computer has been Locked” Virus (Ransomware Removal Guide)

Postby Ivy » 2014-05-18 22:27

Thanks a lot for sharing. ;)
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