BugReport when I try to activate activation key for Pro

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BugReport when I try to activate activation key for Pro

Postby Holmaxey » 2013-09-03 3:01


When I try to upgrade the free version to Pro, I put the key in and a BugReport window shows up and then closes the program after the report is sent. Was wondering why it was doing that, and if I will be able to actually use the full version since I did pay for it. Thanks for your time.
Holmaxey
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Re: BugReport when I try to activate activation key for Pro

Postby Ivy » 2013-09-03 4:30

Hi Holmaxey,

Thanks for posting the problem here. We apologize for any inconvenience caused to you.

The developers is checking the bug report and trying to fix the bug problem as soon as possible. Could you please wait a while and I will contact you when the problem is fixed.

We ask for your understanding on this issue.

Thanks a lot for your support.

Best regards,
Ivy
Anvisoft--A leading Internet security solutions provider
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Re: BugReport when I try to activate activation key for Pro

Postby Ivy » 2013-09-03 5:02

Hi Holmaxey,

Thanks a lot for your bug information.

The developer checked the bug report and fixed the problem. Could you please download and install the corrected version of the program:

http://download.anvisoft.com/software/csbsetup-2.1.2.exe

After you download and install the corrected version, please take the license code to register.

Please let us know if it works.

Thanks a lot for your support and understanding.

Best regards,
Ivy
Anvisoft--A leading Internet security solutions provider
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Re: BugReport when I try to activate activation key for Pro

Postby Holmaxey » 2013-09-03 15:54

Ivy,

Thank you for the speedy reply. Downloaded the corrected version and it works, no issues with a bug report now. Thanks for helping solve this issue.
Holmaxey
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Re: BugReport when I try to activate activation key for Pro

Postby Ivy » 2013-09-03 20:04

Hi Holmaxey,

Thanks for letting us know. :)
Anvisoft--A leading Internet security solutions provider
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