How to Remove Ured Za Posebne Poslove Sigurnosti Ransomware (Removal Guide)

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How to Remove Ured Za Posebne Poslove Sigurnosti Ransomware (Removal Guide)

Postby Sophia » 2013-03-19 21:23

Computer presents you a lock screen with the logo of Ured Za Posebne Poslove Sigurnosti and other authorities like EC3 every time you start it? Don’t be panic about this ransomware scam and read more in this post to figure it out and follow the detailed removal instructions to get rid of this Ured Za Posebne Poslove Sigurnosti ransomware infection. Read on.

What is Ured Za Posebne Poslove Sigurnosti Virus?

Ured Za Posebne Poslove Sigurnosti virus is categorized as a ransomware that is created by cyber crooks to exploit system vulnerabilities to sneak in systems mainly located at Croatia and lock the entire victim system in name of the Croatian police in order to scare users into thinking that their computer is involved in illegal activities and they have to pay a fine within due period to unlock the computer. Be aware that no authority works in such way and this is just a online ransomware scam by cyber hackers. By the way, if you are now unfortunately presented by the scare alert screen of Ured Za Posebne Poslove Sigurnosti ransomware infection. Follow the removal instructions detailed in this post to get your computer system out from the scam.

What’s More

As a European country, Croatia today is also under the attack of cyber frauds and online hackers. The ransomware that supposedly comes from the Croatian police strikes computers in this country these days. This virus is represented in the form of a locker that overwhelms the whole desktop area with a scary warning supposedly coming from Ministarstvo unutarnjih poslova Republike Hrvatske, the Ministry of Internal Affairs of this country. The title of the locker gives an unambiguous scary alert that clearly says that the system is locked. In Croatian this sounds as follows: “Ured Za Posebne Poslove Sigurnosti”.


Don’t ever associate this scary warning with the police of Croatia. Trust us – this is a fake police warning and it has nothing to do with any of the governmental law-enforcement agencies of this country. Here is the detailed quotation from the ransomware locker:

Ministarstvo unutarnjih poslova Republike Hrvatske
Ured Za Posebne Poslove Sigurnosti
Zapovjedništvo specijalne policije

PAŽNJA! Vaš kompjuter je blokiran zbog barem jednoga od razloga navedenog u nastavku.
Tu su kršenja «autorskom pravu i srodnim pravima u području prava« (video, glazba, softver) i protuzakonito korištenje ili distribuiranje sadržaja zaštićenih autorskim pravima, čime se krši članak 128. Krivičnog Zakona Republike Hrvatske.
Članak 128. Krivičnog Zakona predviđa novčane kazne od 200 do 500 minimalnih mjesečnih plaća ili oduzimanjem slobode od 2 do 8 godina.
Gledanje ili distribuiranje pornografskog sadržaja je zabranjeno (Dječja pornografija/Zoofilija i tako slično). Tako se krši članak 202 Krivičnog Zakona Republike Hrvatske.
Članak 202. Krivičnog Zakona predviđa oduzimanje slobode od 4 do 12 godina.
Ilegalni pristup kompjuterskih podataka je pokrenut sa kompjutera ili ste pokrenuli…
Članak 208. Krivičnog Zakona predviđa novčanu kaznu do HRK 100.000 ili oduzimanjem slobode od 4 do 9 godina.
Ilegalni pristup je pokrenut sa kompjutera bez vašeg znanja ili pristanka, vas kompjuter može biti zaražen zlonamjeran softverom, tako da se krši Zakon o nemarnom korištenju osobnog kompjutera.
Članak 210. Krivičnog zakona predviđa novčane kazne od HRK 2.000 do HRK 8.000.
Spam ili drugo širenje ilegalne reklame bilo je učinjeno sa vašeg kompjutera sa ciljem dobitka ili bez vašeg znanja, vaš kompjuter može biti zaražen štetnim programima.
Članak 212. Krivičnog Zakona predviđa novčanu kaznu do HRK 250.000 i oduzimanje slobode do 6 godina. U slučaju da je ova aktivnost izvršena bez vašeg znanja, što potpada pod spomenutom člankom 210. Krivičnog Zakona Republike Hrvatske.
Vaša osobnost i adresa trenutno identificirani, kažnjeni postupak će se pokrenuti protiv vas od jedan ili više navedenih gore članaka u narednih 72 sati.
Temeljem izmjena i dopuna Krivičnog Zakona Republike Hrvatske od 04. veljače 2013 je kršenje zakona (ako se ne ponovi- prvi put) može se smatrati uvjetno u slučaju ako se plati novčana kazna državi.
Kazne mogu biti plaćeni u roku od 72 sati nakon povrede. Čim 72 sati protekne, mogućnost platiti kaznu istekne, a kazneni postupak protiv vas automatski se pokreće u narednih 72 sati.

The problem with this ransomware is inability to remove it within a couple of mouse clicks. No matter how many times you actually reboot the computer the same locked condition persists and continues scaring users. Yet, we know the solution on how to get rid of this scam. Simply follow our below-stated recommendations, tips and tricks, and your system should be released out of this virus bondage.

Similar ransomware infections:

FBI moneypak virus, Citadel Reventon Malware, United States Cyber Security virus, FBI Ultimate Game Card virus, All Activity on This Computer Has Been Recorded-Fake FBI Warning infection, FBI Online Agent virus, Internet Crime Compliant Center Virus PCeU virus (aka Metropolitan Police Ukash virus), Malex ransomware, Your computer is locked for violating the Law of Great Britain virus, DOJ virus, File Encryption Virus, SGAE virus, An Garda Síochána. Ireland’s National Police Service virus, ISCA 2012 virus, Automated Information Control System virus, ACCDFISA Protection Program ransomware, Celas ransomware, Votre ordinateur est bloque! Gendarmerie Ukash virus, Canadian Police Association Virus, Urausy virus/ransomware, Office Central de Lutte contre la Criminalité Virus, Bundesamt fur Polizei Virus, Canadian Police Cybercrime Investigation Department Virus, GEMA: Your computer has been locked virus, Den Syenska Polisen IT-Sakerhet Ransomware, Bundes Polizei Ukash virus, Australian Federal Police Ukash Virus, FBI. Cybercrime Division virus, UK Police virus, Royal Canadian Mounted Police virus, ICE virus, LPD BM.I Virus, Ihr Computer ist gesperrt Virus, AKM virus, Komenda Glowna Policji Virus, Police & Gendarmerie Nationale Virus, Police Grand-Ducale Luxembourg Virus, Policia Federal Argentina (PFA) Virus, New Zealand Police "PC Blocked" Ukash Virus, FBI Reloadit Pack Virus, U.S. Department of Homeland Security MoneyPak Virus, FBI System Failure Lock Screen, Hadopi Ransomware, Policía Nacional de Uruguay virus, SPAUTORES virus, POLITIE Belgique Police Fédérale "Votre ordinateur est bloqué" Ukash scam, etc.

Symptoms of Ured Za Posebne Poslove Sigurnosti Ransomware Infection

     Every time you boot your computer, it will lock the entire computer OS and afterwards the desktop is totally hijacked by a fake alert from Ured Za Posebne Poslove Sigurnosti is presented to be scary and do its trick.

     If you want to boot the computer to safe mode for troubleshooting, in most cases, the computer system is still blocked and an alert as shown above appear to hijack the desktop and you are totally locked from any safe mode operation.

According to the above said, it seems that such ransomware is complicated to handle because any normal operation is blocked. And even the Microsoft has defined such infection as the boot-sector virus and their recommended solution is to reinstall the OS. However, if you still want your installed programs and stored files back, we Anvisoft Team provide you with an efficient solution to such computer security issues, and we have developed a practical tool-Anvi Rescue Disk to do with the most troublesome cases. Read on below.

To get rid of Ured Za Posebne Poslove Sigurnosti ransomware infection, please be patient and follow the removal instructions and options all the way up, if any question in the process, feel free to get technical support here.

Web cam control


    Once infected, there would be a little more than usual that this ransomware virus would even attempt to trick the user into thinking they are under surveillance by webcam, as it always shows a fake screen in “recording” status. Actually this even makes no difference on the infected computer with no web cam at all. Apparently, the truth is ready to jump out at your call.

Deny Flash

Most ransomware exploits Java or flash vulnerabilities to load the malicious code. In some cases denying or disabling flash on your system may suspend the Ured Za Posebne Poslove Sigurnosti virus and enable the user to navigate through the infected system. If this not a necessity for removal, skip to the removal options below these steps.

To disable (deny) flash



    2. Select the “Deny” radio option

    3. Proceed to a removal option (detailed below).

How to Remove Ured Za Posebne Poslove Sigurnosti Virus(Ransomware Removal Guide)

Note! This tutorial is effective for all GreenDot MoneyPak, Ukash and Paysafecard ransomware.

There are several ways to get rid of such Ukash ransomware depending on the specific situation of infection. If the computer can still boot into safe mode, please follow the Option 1 removal steps to go. If the computer is completely blocked from anything, including safe mode running, then bet on Option 2 removal steps to go.

Removal Option 1-Safe Mode with Command Prompt Restore

    Step 1> Launch your PC into Safe Mode with Command Prompt. During the start, keep pressing F8 key till the Advanced Windows Options Menu shows up and then use the arrow key on the keyboard to highlight the Safe Mode with Command Prompt option and then press Enter. See detailed instructions on how to boot Windows to Safe Mode


    Note: make sure you login your computer with administrative privileges. (login as admin)

    Step 2> Once the Command Prompt appears you only have few seconds to type “explorer” and hit Enter. If you fail to do so within 2-3 seconds, the ransomware virus will not allow you to type anymore.


    Step 3> Once Windows Explorer shows up browse to:

    Win XP: C:\windows\system32\restore\rstrui.exe and press Enter
    Win Vista/Seven: C:\windows\system32\rstrui.exe and press Enter


    Step 4> Follow all steps to restore or recover your computer system to an earlier time and date (restore point), before infection.


    Step 5> Download, install, update and runAnvi Smart Defender( Remove all threats detected and reboot your PC.


Removal Option 2 Using Anvi Rescue Disk to Remove the Ransomware and Repair the Infected Computer

Chances are your PC is heavily infected by this ransomware that it is blocked from safe mode running as well. If such is the case, the removal may be a little bit complex and here we use Anvi Rescue Rescue Disk to demonstrate the removal steps and good luck to you. If any question in the process, just let us know.

Also below is a video of ransomware removal using Anvi Rescue Disk for reference.

    Step 1> Download the Anvi Rescue Disk isoimage file Rescue.iso and the USB disk production tool BootUsb.exe from Anvisoft official site.

    Direct download link:

    Please kindly note that Rescue.iso is a large file download; please be patient while it downloads.

    Step 2> Record Anvi Rescue Disk iso image to USB drive. You can also record the iso image to a CD/DVD. We will introduce the steps to record iso image to a CD/DVD in following guide.

    Connect USB to computer. You’d better backup your important data and format your USB drive before use it to record the iso image.

    Locate your download folder and double-clicking on BootUsb.exe to start it. And then click “Choose File” button to browser into your download folder and select Rescue.iso file as your source file.


    Select the path of USB drive, such as Drive H:

    Click “Start Burning” to start the burn of USB Rescue Disk boot drive.

    Please close BootUsb.exe tool after you successfully burn the file to USB drive when you get following message.


    Now, you have bootable Anvi Rescue Disk to repair your computer.

    Alternative Option

    You can also record Anvi Rescue Disk iso image to a DV/DVD. Any CD/DVD record software is fine for burn iso image. If you don’t have any, you can download and install Nero Burning ROM and ImgBurn. Here we will use Nero Burning ROM for demonstration purpose.

    Please open and start Nero Burning ROM and select Burn Image from the drop-down menu of the Recorder.


    Locate your download folder and select Rescue.iso file as your source file and then click Open button.


    Click Burn button to start record the iso image. After a few minutes, you will have a bootable Anvi Rescue Disk to repair your computer.


    Step 3>Restart your computer and configure your computer to boot from USB drive/DV/DVD that recorded Anvi Rescue Disk. Basically , you can use F8 to load USB boot menu.

    For different motherboard, you may need to use the Delete or F2, F11 keys, to load the BIOS menu. Normally, the information how to enter the BIOS menu is displayed on the screen at the start of the OS boot.


    The keys F1, F8, F10, F12 might be used for some motherboards, as well as the following key

    • Ctrl+Esc
    • Ctrl+Ins
    • Ctrl+Alt
    • Ctrl+Alt+Esc
    • Ctrl+Alt+Enter
    • Ctrl+Alt+Del
    • Ctrl+Alt+Ins
    • Ctrl+Alt+S

    If you can enter Boot Menu directly then simply select your CD/DVD-ROM as your 1st boot device.

    If you can't enter Boot Menu directly then simply use Delete key to enter BIOS menu. Select Boot from the main BIOS menu and then select Boot Device Priority. After that, set USB drive or CD/DVD-ROM as your 1st Boot Device. Save changes and exist BIOS menu.

    Step> 4 After that let's boot your computer from Anvi Rescue Disk.

    Restart your computer. After restart, a message will appear on the screen: press any key to enter the menu. So, press Enter or any other key to load the Anvi Rescue Disk

    please selected your preferred language and press Enter to continue.


    Step> 5Now you are in the mini Operating system, please double click Rescue tool to start Anvi Rescue disk.


    Step> 6 Make sure that your computer is connected to network connection before you run a scan on your computer. If you fail to connect your computer to Internet, please check the tutorial on network configuration in this article: Remove Ransomware using Anvi Rescue Disk-Network Troubleshooting Tips


    Step> 7 Please run a full scan by clicking the “Scan Computer” button in the middle of the program to detect and kill the PC lockup virus.


    Step>8 Clicking “Fix Now” to Remove the detected threat by Anvi Rescue Disk.


    Step> 9 Switch to Repair tab. Scan and fix the registry error with the “Repair” module of Anvi Rescue


    Important Notice: You must repair the registry error after kill the virus. You are probably disabled to boot your Windows without fixing registry damaged by the virus.

    Step>10 Now your computer should be clean and rescued from the virus infection. Please restart your computer into the normal Windows mode.

    Please note, some ransomware infection variant is seriously persistent, so you are highly recommended to download the antimalware Anvi Smart Defender in the rescue disk menu when the scan and repair is finished just as shown in below picture:


    In the prompt window, click Yes button to download and install Anvi Smart Defender and perform a full scan to ensure all possible files of the infection is removed.

    If any questions, please feel free to contact us for help.

    To prevent the computer from infecting by such ransomware or related Trojans, please ensure you get proper protection on your computer and you may just keep the Anvi Smart Defender for this. Safe and direct download link:

Recommended: After the virus removal, you may also need to clean up the computer operation system thoroughly using a system booster or cleaner/optimizer as whatever you may call it, like Cloud System Booster, in order to make it better perform. A nice try of Cloud System Booster by safely and directly download it here:


Protect Your Computer from Ured Za Posebne Poslove Sigurnosti Virus and Other Similar Ransomware Attacks

You may keep the Anvi Smart Defender onto your computer for an extra layer of online safety. The Anvi Smart Defender Pro is focused on malware detecting, removing and preventing and its attached database is automatically updated on daily basis to ensure our user are protected from the emerging malware threats of all kinds, let alone the smart engine for light smart defending strategies. Get it now.

Or at least you should just turn on the security settings of your browser in order to better secure your online activities. See detailed instructions to turn on security features of IE, Firefox and Google Chrome.

Good luck and be safe online.
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