How to Remove Road Runner (Search.rr.com, rr.com Removal Guide)

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How to Remove Road Runner (Search.rr.com, rr.com Removal Guide)

Postby Sophia » 2012-12-19 3:11


Search.rr.com is overriding your Internet browser, IE or Firefox now to cause redirections and releases excessive annoying pop up ads? Read more here to figure out Road Runner, search.rr.com and find the related efficient malware removal guide to heal the computer and browser.

What is Road Runner Toolbar Malware?

The Road Runner toolbar is an extension for Mozilla Firefox (2+), Microsoft Internet Explorer (6-9), and Apple Safari (3 -5) powered by Conduit and Road Runner. The Road Runner Toolbar is distributed by Road Runner (rr.com) as freeware. Though rr.com seems to be a legitimate “news” based website powered by Time Warner unfortunately, the Road Runner toolbar is bundled with malware and viruses, in particular adware and spyware. The Road Runner virus is commonly referred to as a redirection virus and browser hijacker because of its capabilities to affect internet browser settings, such as managed search engines. When an infected user is redirected by Road Runner they are taken to search.rr.com (pictured below).

road runner.jpg


The Road Runner Toolbar claims to allow its users to search the web quickly, browse news faster, check mail quicker, personalize apps (malicious Conduit apps), and protect against malware using the McAfee extension. (Please note McAfee Site Advisor extension is malware itself, not related to the actual McAfee brand.) This information is true, the Road Runner Toolbar will obnoxiously assist in all which it claims, but will also install adware and spyware to an infected system.

RoadRunner-Toolbar-Virus.png


If the Road Runner toolbar is voluntarily installed the user is given options to opt out their customized web search, homepage (rr.com), and community news alerts (pictured below).

RoadRunner-Toolbar.png


Whilst the toolbar may be voluntary installed, this may not always be the case with Road Runner. Road Runner may have been contracted through other malware and Trojans. Road Runner is known to bundle with adware and spyware programs in order to track and trace computer users and their internet activity.


How to Remove Road Runner Toolbar and Heal the Computer & Browser

Troubleshooting Options

    1. Antivirus/Anti-Malware Software – Scan and remove malware.
    2. System Restore (Optional Troubleshoot)
    3. Uninstall Road Runner toolbar with Windows Uninstaller
    4. Repair Browser Settings (Remove add-ons/extensions, search engine, repair the homepage and delete cache and cookies)


1. Antivirus/Anti-Malware Software

Frequently browser hijacker or redirect virus closely related to toolbar added to browsers may open a backdoor to malware, adware or other threats online that may make the victim computer user's privacy information at high stake and so does the infected computer OS. Therefore, Antimalware tool such as Anvi Smart Defender is necessarily needed to scan the computer system to make sure the computer is clean from any malware infections related. Click below link to download, install the antimalware tool Anvi Smart Defender and scan your computer system.

Anvi Smart Defender safe official download link: http://download.anvisoft.com/software/asdsetup.exe


However, malware removal tool is not all when it comes to heal the computer that is infected from browser hijacker or redirect virus since usually such infections also injects its toolbar/extension/add-on and search engine to redirect search results, changes the homepage and yet injects its tracking cookies to keep tracking user's searching behaviors. That is to say, to stop unwanted redirections with regard to privacy securities and smooth browser use, you still need to follow the instructions in step 4 all the way up.


2. System Restore (Optional Troubleshoot)

Perform a system restore to an automatic restore point created by Window’s each week and during system updates. A System Restore can be very helpful if you suspect a severe malware infection. They can also be used to remove the unwanted Road Runner program from your system. Note, Microsoft creates restore points when once a new program has been introduced to a system.

• Learn more and view complete System Restore instructions


3. Uninstall Road Runner Toolbar with Windows Uninstaller

    1. Click Windows Start button and access to Control Panel. Then select Add or Remove Programs.

    Image

    2. Select Road Runner Toolbar from the list of installed Apps.

    Uninstall-Road-Runner-Toolbar.png


    3. Click on the Change/Remove button.

    4. You will be directed to their unnecessary feedback page, do not submit. Road Runner is attempting to install a cookie onto your system.

    Road-Runner-Toolbar-Feedback.png


    5. Restart the computer.



4. Repair Browser Settings including add-ons, search engine, homepage and browser data (including cache and cookies)

To stop unwanted redirections and annoying pop up ads, considering both privacy security and smooth browser use, it is necessary to repair browser settings by following below instructions all the way up. If you have more than one browsers installed, you need to repair the browser settings separately. Here we go.


view more on how to stop unwanted redirections


    1) Remove Runner Toolbar/extension/add-on

      Mozilla Firefox

      How to uninstall the Road Runner Toolbar from Mozilla Firefox

        1. Open Firefox and access to Tools menu.
        firefox add-on.jpg

        Select Add-ons.
        2. Select Road Runner Toolbar from the list of installed Apps.

        Road-Runner-Mozilla-Firefox-Add-On.png


        3. Click on the Uninstall button.

        Road-Runner-Toolbar-Feedback.png


        You will be directed to their unnecessary feedback page, do not submit. Road Runner is attempting to install a cookie onto your system.


      Safari

      How to uninstall the Road Runner Toolbar from Apple Safari

        1. Open the Finder App and browse to Applications.

        Road-Runner-Safari-Application.jpg


        2. Click on Toolbars and then click on Road Runner.

        Road-Runner-Toolbar.jpg


        3. Double-click on Uninstall.

        4. Fill in the User name & Password and click the OK button.


      Microsoft Internet Explorer
        1. Click Tools > Manage add-ons
        2. Under “Toolbars and Extensions” Search for Road Runner Toolbar. Highlight, disable and remove it.

        Road-Runner-Toolbar-Internet-Explorer.png



    2) Repair the homepage

      Mozilla Firefox
        1. Click the Firefox Tools menu and select Options.
        2. In the General tab where it says “Home page” in the Start Up section remove search.rr.com, rr.com, search.conduit.com, or similar URLs, or similar URLs and type your preferred webpage (google.com, bing.com).

      Microsoft Internet Explorer
        1. Click Tools and select Internet Options.
        2. In the “Home Page” query remove search.rr.com, rr.com, search.conduit.com, or similar URLs and type your preferred home page (google.com, bing.com) or select default or blank.

        Remove-RoadRunner-And-Repair-Search-Settings.png


    3) Remove the Search Engine

      Mozilla Firefox
        1. Click the small search arrow or magnify glass near the search bar at the top of the internet browser.
        2. Select Manage search engines…
        3. Highlight search.rr.com, rr.com, search.conduit.com, or related search engines and click remove.

      Microsoft Internet Explorer
        1. Click Tools and select Manage add-ons.
        2. Navigate to the Search Providers list.
        3. Search for search.rr.com, rr.com, search.conduit.com, or related search engines and click the Remove button (at least disable).

        Disable-Road-Runner-Extensions.png



    4) Delete Browser Data including cache and cookies

      If you visited unwanted websites because of links promoted via the Road Runner related add-on, it is recommended to delete your browser data. Sponsored websites may load cookie files onto computer system without permission in order to collect, store, trace, and track victim’s information such as browser activity. You can remove your browser cache and cookie files in your browser’s preference or settings options.see details to delete cookies and cache in IE, Firefox and Chrome.

____________Tips to Block Pop Up Ads from IE, Chrome and Firefox for Computer Security Online__________________



Good luck and be safe online.
Imagination is more important than Knowledge!
User avatar
Sophia
Anvisoft Staff

Anvisoft Staff
 
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Joined: 2012-04-16 3:32

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