How to Remove Websearch.ask.com? (Browser Hijacker Virus Removal Guide)

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How to Remove Websearch.ask.com? (Browser Hijacker Virus Removal Guide)

Postby Autumn » 2012-09-10 1:06


If you unfortunately get infected with Websearch.ask.com browser hijacker virus and have no idea how to remove it, then you come to the right place. This post mainly introduces Websearch.ask.com removal guide to help you get rid of this malicious browser hijacker virus. Learn more here and remove it from your computer thoroughly!

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Websearch.ask.com is a malicious browser hijacker virus which always bundles with another nasty hijacker to seriously harm a PC system that has no anti-malware or anti-virus installed. Websearch.ask.com can redirect search queries (search engines such as Google, Yahoo and Bing) to its domain--Websearch.ask.com by modifying DNS settings as well as browser internet setting. Websearch.ask.com is able to affect all kinds of browsers including Internet Explorer, Google Chrome and Mozilla Firefox.


A screenshot of Websearch.ask.com:

web.search.ask.com jpg.jpg


Most commonly, Websearch.ask.com installs itself in a computer without computer user's knowledge or consent. Once installed, Websearch.ask.com starts to redirect users to malicious website or popup adware. Besides, Websearch.ask.com may mislead you to open more sites unwanted and download some malware applications. Pretending itself to be a legitimate website, Websearch.ask.com actually contains rootkit and Trojans which can automatically record your online behaviors in order to steal personal information and confidential data such as bank account information, credit card information, social security number. These confidential information then be transferred to remote server. Your personal information will be in high risk of exposure to public if your PC is infected with Websearch.ask.com browser hijacker virus.


It's really annoying and dangerous to get infected with Websearch.ask.com and to keep being redirected to this website. You're highly encouraged to remove this browser hijacker virus as soon as possible if you have faced such problems mentioned above. Now, follow the removal guide in this page to fix the issue.

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Websearch.ask.com Removal Guide


Important Note: 1) Before you start to remove Websearch.ask.com, please make sure you have saved all files and backed up system files. 2) You may also need to print this page out since you need to shut down your PC during the removal process. (If you have alternative device, please disregard this tips)


Step 1> Boot/Restart your computer into "Safe Mode with Networking".

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Step 2> Download and install Anvi Smart Defender (Highly Recommended) to fully scan your computer and remove all malicious material.


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Step 3> Reset homepage. Open Internet Explorer->select Tools->Internet Option->General.

You have two options. One is to set homepage as a blank page. The other is to set a certain website (Just type a website into the address box) as the homepage. Then click OK to save the change.

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Step 4> Check the LAN settings of your browser.

Websearch.ask.com may alter your Internet settings to block you from accessing other security websites, so you need to change the settings back first.

Open your Internet Explorer> click on Tools(gear bar if you’re using IE9)> select Internet Options> click on Connections> click on LAN settings and check whether the check box under “Proxy server” option is checked, if yes, uncheck it and click OK to complete.

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Step 5> Check your hosts file and remove any malicious entries. Hosts file locates on C:\Windows\System32\Drivers\etc\hosts. Then there will come out hosts files and hosts backup files. Open both of them in the form of notepad and then make sure the hosts file is in accordance with the hosts backup file.

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Should there is no backup host files in your computer, please open Host Files with Notepad. The default host files should be only one line:127.0.0.1 localhost in Windows XP and 127.0.0.1 localhost ::1 in Windows Vista, if there're more lines, please delete all of them and save the change.

Step 6> Check DNS (Domain Name Server) settings

To do this, you need to go to Control Panel->Network Connections->Local Area Connection->Right-click Local Area Network icon and select Properties->Select Internet Protocol(TCP/IP) and Click Properties once again. A window showed below will display:

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Select “Obtain an IP address automatically” and “Obtain DNS server address automatically”.

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Step 7> Check IE add-ons. To do this, you need to open Internet Explorer->Tools->Manage Addons->Disable all unverified addons.

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We are trying our best to provide you with the best anti-malware product. You're encouraged to leave a reply or a comment and we will answer your questions as soon as possible. Thank you for your support to Anvisoft. :lol:
Autumn
Anvisoft Staff

Anvisoft Staff
 
Posts: 1252
Joined: 2012-05-21 1:38

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