CANNOT REMOVE TROJAN

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CANNOT REMOVE TROJAN

Postby fqt604 » 2013-11-18 3:06


My Anvi Smart Defender V1.9 Free found a trojan in two different locations. The Trojan is called Trojan.BuzusCafc.296012 and is located in my System32 folder and my WinSxS folder. I ran the scanner several times and clicked the Repair tab and it always says it removed the Trojan but it does not. I am using Windows 8 64 bit on my Lenovo K410. Does anyone have any ideas?
Last edited by fqt604 on 2013-11-19 5:58, edited 2 times in total.
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Re: CANNOT REMOVE TROJAN

Postby Ivy » 2013-11-18 4:04

fqt604 wrote:My Anvi Smart Defender V1.9 Free found a trojan in two different locations on my PC. The Trojan is called Trojan.BuzusCafc.296012 and is located in my System32 folder and my WinSxS folder. I ran the scanner several times and clicked the Repair tab and it always says it removed the Trojan but it does not. I am using Windows 8 64 bit. Does anyone have any ideas?


Hi and welcome to Anvisoft forum. When you scan your computer with Anvi Smart Defender and get the Trojan.BuzusCafc.296012, could you please double click
to find the suspicious file under System32 and WinSxS? Then please send us those files, we will go to analyze and fix the problem as soon as possible.

You can send us via email to support@anvisoft.com
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Re: CANNOT REMOVE TROJAN

Postby fqt604 » 2013-11-18 5:21

I sent the sample and I am waiting for a reply.
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Re: CANNOT REMOVE TROJAN

Postby Ivy » 2013-11-19 0:20

fqt604 wrote:I sent the sample and I am waiting for a reply.



Hi,

I am sorry that I checked the email more than three times, but I didn't get your files.

Could you please send once again? Or upload the attachment in this forum?
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Re: CANNOT REMOVE TROJAN

Postby fqt604 » 2013-11-19 5:41

Ivy wrote:
fqt604 wrote:I sent the sample and I am waiting for a reply.



Hi,

I am sorry that I checked the email more than three times, but I didn't get your files.

Could you please send once again? Or upload the attachment in this forum?

The two detections state the following: Scanned virus Trojan.BuzusCafc.296012, C:\Windows\System32\trkwks.dll
Scanned virus Trojan.BuzusCafc.296012, C:\Windows\WinSxS\AM1D69~1.163\trkwks.dll
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Re: CANNOT REMOVE TROJAN

Postby Ivy » 2013-11-19 20:26

fqt604 wrote:
Ivy wrote:
fqt604 wrote:I sent the sample and I am waiting for a reply.


The two detections state the following: Scanned virus Trojan.BuzusCafc.296012, C:\Windows\System32\trkwks.dll
Scanned virus Trojan.BuzusCafc.296012, C:\Windows\WinSxS\AM1D69~1.163\trkwks.dll



Yes, thanks a lot. I mean could you please send the C:\Windows\System32\trkwks.dll and C:\Windows\WinSxS\AM1D69~1.163\trkwks.dll file to us for investigation?

To find the file, please double click on the detects by Anvi Smart Defender, and it will quickly locate the file path.
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Re: CANNOT REMOVE TROJAN

Postby clk4suport » 2013-12-13 3:57

Hi there,
I will try ti get some info to resolve your problem.
Thank You
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Re: CANNOT REMOVE TROJAN

Postby Chrishelina » 2013-12-27 11:33

Hi,
have you found a solution? I have the same tproblem.
THX a lot!
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Re: CANNOT REMOVE TROJAN

Postby Kevinmoffat » 2014-01-07 5:58

Search Google using the following search term: "hijackthis home page". You should find a site from which you can download a tool called HiJackThis.
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Re: CANNOT REMOVE TROJAN

Postby thomasvandyke » 2014-02-06 5:30

Hello Friend,

One of friend faces same problem that you are facing and he tried almost everything to get rid of it but nothing work on it. After some time, his problem get solved effectively. Then he told me that its Optimo Defender antivirus software. Its help him quite well and effectively. May it help you in same way.

Regards,

Thomas
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