DOC wrote:I found several answers depicting snap.do as spy/malware.I tried Norton which did not find it.I uninstalled it from the control panel.Still it's tool bar was appearing in IE and Chrome.So I went to help of snap.do.It clearly stated how to uninstal from IE and chrome.I followed the steps and it was gone.I think the confusion is, the item name to remove is not "snap do" but "internet helper5".
The snap.do crawled into my computer when I downloaded speed fan from CNET site.
Winnie Yeh wrote:Hello,
I am using Win 7 Chrome browser, and I have previously scanned my computer and guaranteed any suspicious files, I have also deleted registry as instructed, but I did not find snap.do or smartbar or resoft in my uninstall menu.
My toolbar search still links to the snap.do search site even if I changed it many times.
Can you help me figure out what I missed?
The FAQ on the snap.do website suggested reinstalling and uninstalling again. Would doing so bring a higher risk?
Thank you very much.
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